Webform Builder


The Messenger Platform allows you to open a standard webview, where you can load webpages inside Messenger. This lets you offer experiences and features that might be difficult to offer with message bubbles, such as picking products to buy, seats to book, or dates to reserve.


Example Uses


  • A ticket-search bot can display an interactive stadium seat map for choosing a seat.
  • A travel bot can provide travel preferences—aisle vs. window, inn vs. hotel, dietary needs—accessible from the persistent menu.
  • A dental-appointment bot can display an interactive calendar for choosing an appointment slot.
  • A news bot can provide a multi-select list of topics to subscribe to.
  • A commerce or brand bot can offer personal preferences to customize offers and free gifts.

Follow the steps below to create a new webform:


Step 1: Under the 'Messenger Tools' menu in the sidebar click 'Messenger Bot'.


Step 2: Select 'Actions' under the 'Webform Builder' heading.


Step 3: Click on the 'Create New Form' button.

Step 4: Add a form name for reference, add a from title to be visible at the top of the form, and select a page to associate the form to.


Step 5: Start building your form by dragging elements from the right column to the blank area on the left.


Step 6: Edit the element by hovering over the element and clicking the pencil icon in the top right.


Step 7: Once you're happy click the save button to save your form. 


Congratulations! you're form is now active to use with your post-back template and bot replies.